Globe Location Auto & Camion (Car & Truck Rental)

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  • 4.1 324 notes

Quels sont les services de Globe Location Auto & Camion (Car & Truck Rental) à Montréal ?

Our Atwater location is situated inside the Old Montreal Forum, nearby the Atwater Metro, Alexis Nihon and Dawson College, serving Westmount & Montreal downtown

Que pensez-vous de Globe Location Auto & Camion (Car & Truck Rental) (Montréal) ?

Marilena F.,CanaGuide
  • par Marilena F.
  • |
  • 17th August, 2020
5.0

Recommandez-vous Globe Location Auto & Camion (Car & Truck Rental) ce Location de camion à Montréal ?

We wish to highly compliment and praise Mr. Ismile from Etwater branch for the so very efficient, kind and courteous manner in which he solved all the quite complicated issues we had with regard to our long term rental. During a year time we were in contact with many other Globe reps in a way that we do have a ground for comparison. Bravo! Marilena and Israel Frand

Ngoc A.,CanaGuide
  • par Ngoc A.
  • |
  • 22nd August, 2020
3.0

Que pensez-vous des services de Globe Location Auto & Camion (Car & Truck Rental) ce Location de camion à Montréal ?

It was my first time to rent a car a globecar. I waited to get my deposit back before submitting a comment here. I booked a car a Saturday at 8 am, I know it's during covid but I had to wait 1 hour before able to talk to an agent and pickup the car. They could have put two booths instead of one. Even during the check in process, I had to wait before able to talk to an agent maybe 20 min through the booth waiting for an agent to pick it up. I could see the frustration in the eyes of all people behind me. It was very tiring to wait in the line and see it was so slow because agents take their time to do the check-in with only one booth. Try to avoid this rental car maybe after covid its better EDIT I got a call from the branch manager asking me the reason of my review. Also as other unhappy clients, he offered me a discount on my next rental... Also changed the rating because of the gesture to get feedback and discount for next rental EDIT got a another call telling me if the next time I rent with them is also so irritating it will be offered by them I think it's a nice gesture so that's why I updated the rating. I ll probably consider global car but if it happens again don't bother to call me

Nico N.,CanaGuide
  • par Nico N.
  • |
  • 5th August, 2020
5.0

Avez-vous aimé votre visite de Globe Location Auto & Camion (Car & Truck Rental) ce Location de camion à Montréal ?

I called the company to rent a truck and initially I had problems with an employee on the phone. The company reach out to me super fast, asked about what happened, went back to the call recording and solve the situation the best way possible. I’ve spoken with friendly employee that was clearly worried about offering the best service possible. In my opinion problems always happens, what really matters is the way that companies deals with it, and in this case I’ll give it a 5 star. Great company, great policy for customer service.

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