applies to the Site and all products and services offered by CanaGuide
Personal identification information
We may collect personal identification information from Users in a variety of ways,
including, but not limited to, when Users visit our site, register on the site, place an
order, subscribe to the newsletter, fill out a form, and in connection with other
activities, services, features or resources we make available on our Site. Users may be
asked for, as appropriate, name, email address, mailing address, phone number. Users may,
however, visit our Site anonymously. We will collect personal identification information
from Users only if they voluntarily submit such information to us. Users can always refuse
to supply personally identification information, except that it may prevent them from
engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact
with our Site. Non-personal identification information may include the browser name, the
type of computer and technical information about Users means of connection to our Site, such
as the operating system and the Internet service providers utilized and other similar
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on
their hard drive for record-keeping purposes and sometimes to track information about them.
being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
CanaGuide may collect and use Users personal information for the following
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs
more efficiently.– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the
services and resources provided on our Site.
– To process payments
We may use the information Users provide about themselves when placing an order only to
provide service to that order. We do not share this information with outside parties except
to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest
– To send periodic emails
We may use the email address to send them information and updates pertaining to their order.
If User decides to opt-in to our mailing list, they will receive emails that may include
company news, updates, related product or service information, etc. If at any time the User
would like to unsubscribe from receiving future emails, we include detailed unsubscribe
instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and
measures to protect against unauthorized access, alteration, disclosure or destruction
of your personal information, username, password, transaction information and data
stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over
secured communication channel and is encrypted and protected with digital signatures.
Our Site is also in compliance with PCI vulnerability standards in order to create as
secure of an environment as possible for Users.
dealings with this site, please contact us
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